WAYS TO PAY
Website Payments
Create an account and make secure payments on our website. When you create an online account, you are able to view your consumption history, account transactions, and check your balance. You can view multiple accounts with just one login. There is a $3.00 fee to use this service. Please note: we are no longer waiving the $3.00 fee to process payments online.
You can pay your bill online anytime by visiting our payment site here: www.municipalonlinepayments.com/helendaleca
You can pay your bill, check your balance any day any time.
Pay by Phone
Call (855) 743-7172 toll-free. You will need to enter your CSD account number and only the numbers of your street address to access your account. During normal business hours you can call 760-951-0006 and select option 5. There is a $3.00 fee to use this service. Please note: we are no longer waiving the $3.00 fee to process payments online.
Did you know you can now pay by text? Once you utilize our pay by phone feature by dialing 760-951-0006, prompt 5 during normal working hours, or 855-743-7172 after hours, you will be prompted to enroll in text to pay.
Contact the office with any questions 760-951-0006 Monday – Friday from 8:00 a.m. – 5:30 p.m.
In Person
You can make payments in our office, 26540 Vista Rd., Suite C. Helendale, CA 92342. Monday through Friday 8:00 am – 5:30 pm. Please note we do not accept cash in the office.
Drop Box
You can leave your payment in our secure box located in front of our office. If you place your payment in the box after 8:00 a.m. it will be processed the following business day.
ACH
Your payment will be drafted from your checking or savings account the last business day of every month (no fee). This option will ensure your bill is never late. Almost 20% of our customers use this service! Sign up for ACH now >
Credit Card Draft
Your Visa, Mastercard, or Discover will be charged on the date you choose! ($3.00 fee per month)
Online Bill Pay (through your financial institution)
You schedule payments to Helendale CSD through your online bill pay at your bank. Be sure to ask your bank if they mail us a check or send an electronic transmission so that you can make sure your payment reaches us on time. Direct payments to PO Box 359, Helendale, CA 92342.
By Mail
Mail your payment to: Helendale CSD, PO Box 359, Helendale, CA 92342. Payments must be received by the last business day of the month to avoid any fees.
Billing Cycle
Your bill is based on a monthly cycle. The charges are due upon receipt and become delinquent and subject to penalty if not paid by the last business day of each month. Please note, the District is not responsible for lost or delayed mail. All envelopes returned without payment enclosed, including unsigned checks or partially completed checks will be considered as non-payment.
It is the customer’s responsibility to inform the District of any changes in contact information (phone number(s), mailing address, name change, etc.) or purchase of property, property sold, etc.
